Client Stories

When Margit’s partner, Tom, was diagnosed with dementia in 2011, the 92-year-old became his 24-hour caregiver, a road she’d travelled previously during her first husband’s illness before he passed away in 2003. But as Tom’s dementia progressed and he started to wander, the programs she’d previously accessed for caregiver relief were no longer able to support Tom’s needs.

“It was a blessing when I was connected with Caregiver Recharge service,” says Margit, an active senior who still drives and is adjusting to life on her own after Tom recently moved into a retirement home. “My daughter lives in Belleville, and having access to this program made it possible for me to visit her on weekends once a month while staff took care of Tom in our home.”- Margit, Caregiver

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Program restrictions and limitations

To help you determine whether or not a Caregiver and/or Care Recipient qualifies for the Caregiver ReCharge Services, please note the following restrictions and limitations:

The Care Recipient:

  • Must be agreeable to receive support from the services.
  • Services will only be provided in one location.
  • Must not demonstrate defensive or protective behaviour (i.e. known to inflict physical harm to caregivers)
  • Must have an established care routine prior to assessment of eligibility for the program if recently discharged from hospital
  • Cannot live in a long-term care facility, retirement home or any other care facility.

The Caregiver:

  • Must be the primary caregiver, as only one caregiver's needs will be assessed for eligibility into the program
  • Can remain present in the home but must be willing to be relieved of their care giving tasks
  • Must not be a paid caregiver.

Respite services:

  • Are to be used to relieve the stress of the Caregiver, and NOT to be used to supplement services for the Care Recipient
  • Do not include transportation/travel outside the home, shopping, or assistance requiring medical expertise.

Service plan:

  • Regular usage of services must be maintained over the course of the service plan
  • The minimum number of hours are to be used each month, unused hours are not transferable beyond the end of the month.
  • Reassessments will be conducted every six months ro re-evaluate eligibility.  This ensures that we can provide all caregivers who need relief with an equal opportunity to access the program.