Client Stories

When Margit’s partner, Tom, was diagnosed with dementia in 2011, the 92-year-old became his 24-hour caregiver, a road she’d travelled previously during her first husband’s illness before he passed away in 2003. But as Tom’s dementia progressed and he started to wander, the programs she’d previously accessed for caregiver relief were no longer able to support Tom’s needs.

“It was a blessing when I was connected with Caregiver Recharge service,” says Margit, an active senior who still drives and is adjusting to life on her own after Tom recently moved into a retirement home. “My daughter lives in Belleville, and having access to this program made it possible for me to visit her on weekends once a month while staff took care of Tom in our home.”- Margit, Caregiver

Types of services

Supports for Daily Living uses three different models to deliver services:

Designated Buildings (Hub)

There are several designated buildings throughout the Mississauga Halton Local Health Integration Network (MH LHIN) that provide Supports for Daily Living services. Personal Support Workers (PSWs) are located onsite and deliver services to eligible seniors in their individual units, apartments or condos within the building.

Designated Neighbourhoods (Hub and Spoke)

In designated neighbourhoods, the Supports for Daily Living service provider has an onsite office in a building that services seniors who live there, but also provides services to eligible seniors who live in neighbouring apartment buildings, town homes, condos or homes within close proximity to the building.


The Mobile service focuses on getting high risk seniors who are being discharged from hospital home quickly regardless of where they live. Supports for Daily Living service providers travel throughout the region to deliver services until seniors are stabilized at home, then transition seniors to other community partners including other Supports for Daily Living service providers, the Community Care Access Centre (CCAC), or a combination of services that can address a senior’s needs.

How we differ from regular home care

Regular home care services are coordinated through the Mississauga Halton Community Care Access Centre (MH CCAC). While CCAC home care services and Supports for Daily Living both support seniors in the community with high needs, Supports for Daily Living services are designed for seniors who need shorter, more frequent visits to help prevent premature placement in long-term care.