Client Stories

When Margit’s partner, Tom, was diagnosed with dementia in 2011, the 92-year-old became his 24-hour caregiver, a road she’d travelled previously during her first husband’s illness before he passed away in 2003. But as Tom’s dementia progressed and he started to wander, the programs she’d previously accessed for caregiver relief were no longer able to support Tom’s needs.

“It was a blessing when I was connected with Caregiver Recharge service,” says Margit, an active senior who still drives and is adjusting to life on her own after Tom recently moved into a retirement home. “My daughter lives in Belleville, and having access to this program made it possible for me to visit her on weekends once a month while staff took care of Tom in our home.”- Margit, Caregiver

What to expect during the referral process

The following are the steps you can expect during the referral process:

  • Once there is a vacancy in the Supports for daily Living system a Central Registry Coordinator will call you to discuss your care needs and explain the program to you or your loved one to see if this is a good fit.
  • The Central Registry Coordinator will conduct an assessment to determine eligibility for the program and gather the information needed.
  • If you are eligible for the program your file will be sent to an approved Supports for Daily Living provider to develop a customized service plan with you. Once a service plan is in place, your Supports for Daily Living services will begin.

If you are not eligible for this service our team will help facilitate referrals to more appropriate agencies on your behalf to find a program that best fits your care needs.