Supports for Daily Living makes living at home a reality for high risk seniors
Supporting high risk seniors to remain in their own home.
Request Supports for Daily Living for Public
Self-Referrals or Requests: This button allows individuals, family members, community partners, outpatients, and OH@H (Ontario Health at Home) to submit referrals or requests for services.
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Referrals/Requests from Hospital: This button allows healthcare professionals to submit referrals or requests for patients who are:
- Admitted and awaiting discharge
- In emergency departments
- Undergoing rehabilitation
Supports for Daily Living is an innovative regional service for high risk seniors with complex needs. We make it possible for seniors to continue living in their own homes by providing 24/7 access to frequent, urgent and intense onsite personal support to help with the essential activities of daily living. Services are delivered to seniors in their homes by eight (8) designated service providers that meet approved standards for the delivery of high quality Supports for Daily Living services within the communities of Mississauga, Oakville, southwest Etobicoke and parts of Milton.
Service providers approved by Ontario Health carry the Supports for Daily Living Approved Service Provider seal of approval.
Service Features
24-hour urgent
on-call response and pre-scheduled services year round.
Daily intermittent visits
Safety checks via regular contact through visits
Skilled personal support workers (PSWs)
Support with
non-medical services
Our services operate 7 days a week, 365 days a year
Three different models to deliver services:
Designated Buildings
(Hub)
There are several designated buildings throughout Home and Community Care Support Network Mississauga Halton that provide Supports for Daily Living services. Personal Support Workers (PSWs) are located onsite and deliver services to eligible seniors in their individual units, apartments or condos within the building.
Designated Neighbourhoods
(Hub and Spoke)
In designated neighbourhoods, the Supports for Daily Living service provider has an onsite office in a building that services seniors who live there, but also provides services to eligible seniors who live in neighbouring apartment buildings, town homes, condos or homes within close proximity to the building.
Services provided
On-site
(Mobile)
This transitional service ensures speedy discharge of high-risk seniors to their homes, regardless of location. Dedicated providers deliver support until stability, coordinating transitions to community partners for continued care. This model is only referred to from the hospital through a priority stream.
How it works
01
Our providers
Non-medical in-home services are provided by trained personal support workers (PSWs) and are customized to meet the individual needs and preferred schedule of each senior.
03
Our Services
Supports for Daily Living provides high risk seniors with access to pre-scheduled and/or urgent/on-call personal support, essential homemaking services and safety and reassurance checks seven days a week, 365 days a year.
02
Eligibility
High risk seniors who are living in their own homes within the communities of Mississauga, Oakville, southwest Etobicoke and parts of Milton, or who need help to return home quickly upon discharge from hospital.
04
Cost
Supports for Daily Living is funded by Ontario Health to provide support to seniors (65+), living in the South Etobicoke, Mississauga and Oakville areas.
FAQ
Awards
A recognized leader in responsive community-based care
Minister’s Medal Honouring Excellence in Health, Quality and Safety
The Supports for Daily Living program was awarded the inaugural Minister’s Medal Honouring Excellence in Health, Quality and Safety in November 2013 for providing community resources to seniors discharged from hospital so they can recover at home rather than a long-term care facility.
The Minister’s Medal recognizes the collaborative efforts of Ontario’s health service providers in improving care.
3M National Award for Health Care Quality
The Supports for Daily Living program was recognized with a prestigious 3M National Award for Health Care Quality at the National Conference of Canadian Health Care Leaders in June 2011.
The 3M Health Care Quality Team Award in the non-acute category recognizes innovation, quality and teamwork. The pioneering Supports for Daily Living initiative has had proven success in reducing hospital stays for seniors, reducing unnecessary ED visits and developing alternatives in the community to avoid long-term care home placement for seniors who don’t need this level of care.
I wouldn’t want to be totally alone. I’m not able to cook and do all these things. When I need to get dressed or get out of bed and have a shower, they help me do that. I couldn’t ask for more..
Dolores
SDL Client, aged 70
One of the big things they help me with is getting a shower because I can’t get into the bathtub. That’s a big thing. And they clean up the kitchen. I’m not very good at that anymore.
Anne
SDL Client, aged 69
Without Caregiver ReCharge, I don’t know how I’d function. I’m so exhausted. They go above and beyond for both me and my mother.
Carolyn Mastrotucci
caregiver for her mom, Norma